Privacy Policy

Overview

This Privacy Policy explains how Chaos Society ("we," "us," or "our") collects, uses, and protects your information when you visit or make a purchase from our store. By using our site, you agree to the practices described here.

Information We Collect

Information you give us. When you place an order or create an account, we collect details such as your name, email address, shipping and billing address, phone number, and payment information.

Information collected automatically. When you browse our store, we automatically receive certain data — your device and browser type, IP address, pages viewed, and how you interact with the site — through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and send order confirmations and updates.
• Provide customer support and respond to your requests.
• Improve and optimize our store, products, and shopping experience.
• Send marketing or promotional emails, where you have opted in.
• Detect and prevent fraud, and comply with our legal obligations.

Sharing Your Information

We do not sell your personal information. We share it only with trusted partners who help us run our business, including:

• Shopify, which powers our online store.
• Payment processors, to securely handle transactions.
• Shipping and fulfillment partners, to deliver your orders.
• Service providers for analytics, email, and marketing.

We may also disclose information when required by law or to protect our rights, property, or safety.

Cookies & Tracking

We use cookies and similar technologies to keep your cart working, remember your preferences, understand site traffic, and support marketing. You can control or disable cookies through your browser settings, though some features of the store may not function properly without them.

Data Retention

We keep your personal information only for as long as needed to fulfill the purposes described in this policy — including completing your orders and meeting legal, accounting, or reporting requirements — after which it is deleted or anonymized.

Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or request a copy of the personal information we hold about you, and to object to or restrict certain processing. Customers in California (CCPA) and the EU/UK (GDPR) may have additional rights.

Marketing opt-out. You can unsubscribe from marketing emails at any time using the link in any email, or by contacting us. To exercise any of your rights, email us at the address below.

Data Security

Payments and personal data are processed through secure, encrypted systems. While no method of transmission over the internet is ever completely secure, we take reasonable measures to protect your information against loss, misuse, and unauthorized access.

Third-Party Links

Our store may contain links to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before sharing any information.

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us with personal data, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.

Contact Us

Questions about this policy or your personal information? Email us at your-email@chaossociety.com and we'll be glad to help. (Set your real contact email here.)